Castleford Academy

Remote Learning Assistance

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Please see below some videos to help troubleshoot any issues you may have whilst working from home.

“I can’t log onto Show My Homework”

Link to help video

“I can’t view the Screencastify Video/it keeps buffering/wont load”

Link to help video

“I don’t know how to use my School Email”

Link to help video

“I don’t have Word/PowerPoint/Excel/OneDrive on my computer”

Link to help video

“I can’t edit the worksheet you set me on Show My Homework” (providing it is a PowerPoint or Word document)

Link to help video

“I can’t submit my work on Show My Homework”

Link to help video

“I can’t get on OneNote at home”  (FOR departments that use Class Notebook already)

Link to help video